Practical help when things feel difficult to navigate.
Housing, benefits and welfare systems can be difficult to understand, particularly when someone is already dealing with pressure at home, financial uncertainty or problems with their housing situation.
RISE provides accessible community-based support that helps residents understand their options, take practical next steps and connect with the right services when specialist help is needed.
Understand your options
Make information clearer and help residents understand the possible routes available to them.
Take practical next steps
Support people to identify what they can do next rather than feeling stuck within complicated systems.
Reach the right support
Connect residents with Council services, specialist organisations and other appropriate sources of help.
Start with the issue in front of you.
Residents do not need to know which department, service or organisation they need before speaking to RISE. We can help make the situation clearer and identify an appropriate next step.
Housing Advice & Support
Practical community-based support for residents experiencing housing problems, helping people understand information, identify possible next steps and connect with appropriate housing services.
Benefits & Welfare Support
Help with benefits and welfare-related issues, including understanding information, completing forms and navigating relevant services and processes.
Haringey Housing Drop-In
A regular opportunity at the RISE Hub for residents to discuss housing issues and connect with housing support in an accessible community setting.
Referrals & Service Navigation
Where an issue requires specialist, statutory or more detailed support, we help residents understand where to go next and connect with appropriate organisations and services.
You do not need to understand the system before asking for help.
Sometimes the hardest part is knowing where to begin. The RISE Hub provides a community-based starting point where residents can explain what is happening, understand possible options and work out what support may be appropriate.
Start with the situation rather than trying to identify the right service yourself.
We help make information clearer and identify practical actions that may help.
Where necessary, we can help identify other services or organisations better placed to support the issue.
Turning people's experiences into evidence.
Individual housing problems can also reveal wider patterns. RISE uses community engagement and research to better understand recurring issues and bring residents' experiences into wider discussions about housing and local services.
Understanding housing through the community.
Our housing work has included interviews, focus groups and community research exploring the experiences of residents and the barriers they face within the housing system.
This has included the Somali Housing Needs Assessment, helping build a stronger evidence base around housing experiences and creating opportunities for those findings to be shared with local decision-makers.
This combination of direct support and community evidence helps RISE respond to immediate issues while also contributing to longer-term conversations about how services can improve.
Good advice starts with understanding the whole situation.
People rarely experience housing or welfare problems in isolation. Our approach starts with listening, understanding what is happening and helping residents identify a realistic way forward.
Understand the resident's situation before deciding what information, support or referral may be useful.
Help people understand information, options and practical next steps without adding more complexity.
Recognise when specialist help is needed and help residents navigate towards an appropriate service.
Identify recurring issues and use community insight to contribute to wider discussions about services and need.
Speak to someone at the RISE Hub.
Our regular drop-ins provide straightforward opportunities for residents to come into the Hub and ask for support without needing to navigate multiple organisations first.
Benefits & Welfare Drop-In
RISE Hub, Pretoria Road
Benefits & Welfare Drop-In
RISE Hub, Pretoria Road
Haringey Housing Drop-In
RISE Hub, Pretoria Road
Not sure where to start? Start with RISE.
Tell us what is happening and we can help you understand possible next steps or connect you with more appropriate support.